PRIVACY POLICY

Effective Date: September 15, 2026

At Namton Store, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using Namton Store, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Namton Store, we may collect the following information.

Personal Information

When you create an account, place an order, contact us, or use certain features of our website, we may collect:

• Full name;
• Email address;
• Phone number;
• Delivery address;
• City, state, and country;
• Account login information;
• Order information;
• Billing information;
• Customer support communications.

Transaction Information

When you make a purchase, we may collect information relating to:

• Products ordered;
• Order number;
• Order amount;
• Payment status;
• Delivery information;
• Transaction date;
• Refund or return information.

Where payment is processed through a third-party payment provider, sensitive payment information such as card details may be handled directly by that payment provider rather than stored by Namton Store.

2. Information Collected Automatically

When you visit Namton Store, certain technical information may be collected automatically, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of visits;
• General usage information;
• Technical information necessary to operate and secure the website.

This information helps us understand how visitors use our website and improve our services.

3. How We Use Your Information

We may use your information to:

• Create and manage your account;
• Process and fulfil orders;
• Process payments;
• Deliver products;
• Contact you about your orders;
• Provide customer support;
• Process returns, refunds, and replacements;
• Verify transactions;
• Prevent fraud and unauthorized activity;
• Improve our products and services;
• Improve website functionality;
• Maintain website security;
• Send important service-related notifications;
• Respond to enquiries;
• Conduct internal business analysis;
• Comply with applicable legal obligations.

We will only use personal information for legitimate business or service purposes.

4. Marketing Communications

Where permitted and where you have provided appropriate consent, Namton Store may send you promotional communications about:

• New products;
• Special offers;
• Discounts;
• Promotions;
• Sales;
• Other relevant Namton Store services.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting our support team.

Even if you opt out of promotional messages, we may still send essential communications relating to your account, orders, payments, deliveries, returns, or other transactions.

5. Cookies

Namton Store may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Keep you logged into your account;
• Remember shopping cart information;
• Remember preferences;
• Understand website usage;
• Improve website performance;
• Help protect against fraudulent activity;
• Support analytics and marketing functions.

You can configure your browser to reject or delete cookies. However, disabling certain cookies may cause some features of Namton Store to function incorrectly.

6. Analytics

We may use analytics tools to understand how visitors interact with our website.

Analytics information may include:

• Number of visitors;
• Pages viewed;
• Traffic sources;
• Device information;
• General geographic information;
• Website interactions.

Analytics data helps us improve the performance, usability, and functionality of Namton Store.

7. Sharing Your Information

We do not sell your personal information simply for the purpose of selling personal data.

However, we may share necessary information with trusted third parties when required to provide our services.

These may include:

Payment Providers

Payment information may be processed by third-party payment providers to complete transactions securely.

Delivery and Logistics Providers

We may provide necessary customer information, such as your name, phone number, and delivery address, to delivery partners so that your order can be delivered.

Technology and Hosting Providers

We may use third-party companies for website hosting, cloud services, security, analytics, email, SMS, and other technical services.

Professional and Legal Services

Information may be disclosed where reasonably necessary to comply with legal obligations, protect our rights, prevent fraud, or respond to lawful requests.

Third-party service providers may only receive information reasonably necessary for the service they provide.

8. Payment Security

Namton Store may use third-party payment processors to process online payments.

Where payment information is handled by a third-party payment provider, that provider may process your information according to its own privacy policy and security standards.

Namton Store does not request that customers send full card numbers, PINs, passwords, OTPs, or other sensitive banking credentials through ordinary customer support channels.

Never share your bank PIN, card PIN, password, or OTP with anyone claiming to represent Namton Store.

9. Account Security

If you create a Namton Store account, you are responsible for keeping your login credentials confidential.

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services;
• Maintaining transaction records;
• Resolving disputes;
• Preventing fraud;
• Meeting accounting requirements;
• Complying with legal obligations.

When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

11. Children's Privacy

Namton Store is not specifically designed to collect personal information from children.

We do not knowingly request unnecessary personal information from children.

Where a purchase or account activity involves a minor, a parent or legal guardian should supervise the use of the service and provide any required authorization.

12. Third-Party Websites

Namton Store may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

13. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to certain personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Withdraw consent where processing is based on consent;
• Object to certain forms of processing;
• Opt out of promotional communications.

Some requests may be subject to legal, contractual, security, or operational limitations.

To exercise a privacy-related right, please contact Namton Store using the contact information provided on our website.

14. Data Protection in Nigeria

Namton Store aims to handle personal information in accordance with applicable Nigerian data-protection requirements.

Where applicable, we will take reasonable steps to ensure that personal information is collected, processed, stored, and used appropriately.

15. International Data Transfers

Some of our technology, hosting, payment, communication, analytics, or other service providers may operate outside Nigeria.

Where personal information is transferred to another country, we will take reasonable steps to ensure that the information receives appropriate protection in accordance with applicable requirements.

16. Fraud and Security Monitoring

We may process personal information to detect, prevent, investigate, and respond to:

• Fraudulent transactions;
• Unauthorized account access;
• Suspicious orders;
• Abuse of promotions;
• Website attacks;
• Other activities that may threaten customers or Namton Store.

This may include reviewing account, transaction, device, and technical information where reasonably necessary.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will publish the updated version on the Namton Store website and update the effective date.

You should review this page periodically to remain informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Namton Store handles your data, please contact our customer support team through the contact information provided on our website.

Namton Store

Country: Nigeria
Website: Namton Store

By using Namton Store, you acknowledge that you have read and understood this Privacy Policy.