TERMS & CONDITIONS

Effective Date: September 15, 2026

Welcome to Namton Store. These Terms & Conditions govern your access to and use of the Namton Store website, services, products, and related features.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Namton Store

Namton Store is an online shopping platform that allows customers to browse, purchase, and receive products offered through our website.

Throughout these Terms & Conditions, the words "Namton Store," "we," "us," and "our" refer to Namton Store.

The words "customer," "you," and "your" refer to any person accessing or using our website or purchasing our products.

2. Eligibility

By using Namton Store, you confirm that:

• The information you provide to us is accurate and complete.
• You have the legal capacity required to enter into a purchase agreement.
• You will use our website only for lawful purposes.
• You will not use our services for fraudulent or unauthorized activities.

Parents or legal guardians are responsible for purchases made by minors where applicable.

3. User Accounts

Some features of Namton Store may require you to create an account.

You are responsible for:

• Providing accurate registration information.
• Keeping your login details confidential.
• Maintaining the security of your account.
• Not allowing unauthorized persons to use your account.
• Informing us if you believe your account has been compromised.

You are responsible for activities carried out through your account unless caused by circumstances outside your reasonable control.

Namton Store reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.
• Product packaging may sometimes differ from displayed images.
• Manufacturers may make changes to product designs or packaging.
• Product specifications may change without prior notice.
• Availability may change at any time.

We do not guarantee that every product description, image, specification, or other website information will always be completely error-free.

5. Product Availability

Products displayed on Namton Store are subject to availability.

Adding a product to your cart does not necessarily guarantee that the product will remain available until checkout or payment is completed.

If an ordered product becomes unavailable, we may contact you regarding an alternative product, replacement, or applicable refund.

6. Prices

Prices displayed on Namton Store are generally shown in Nigerian Naira (₦) unless otherwise stated.

We reserve the right to change product prices at any time.

A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.

We may correct pricing errors, typographical errors, or inaccurate product information at any time.

7. Orders

When you place an order, you are making a request to purchase the selected product or products.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily mean that Namton Store has accepted the order in every circumstance.

We may cancel or decline an order where:

• The product is unavailable.
• There is an obvious pricing or product information error.
• We suspect fraudulent activity.
• Payment cannot be successfully confirmed.
• The delivery information is incomplete or invalid.
• There are circumstances preventing us from fulfilling the order.

If an order is cancelled after payment has been received, an applicable refund will be processed.

8. Payment

Namton Store may support one or more payment methods displayed during checkout.

You agree to provide valid payment information and authorize the applicable payment provider to process your payment.

We do not store sensitive payment card information unless specifically stated and handled through an appropriate secure payment system.

Payment processing may be performed by third-party payment providers.

Namton Store is not responsible for temporary interruptions, errors, or delays caused by a third-party payment provider.

9. Delivery

We deliver orders to locations supported by our delivery services.

Estimated delivery times displayed on the website are estimates and are not guaranteed delivery deadlines unless expressly stated otherwise.

Delivery times may be affected by:

• Location;
• Weather;
• Traffic;
• Public holidays;
• Courier delays;
• Incorrect customer information;
• Operational issues;
• Events outside our reasonable control.

Customers are responsible for providing accurate delivery information.

10. Delivery Address

You must provide a complete and accurate delivery address and contact information.

Namton Store will not be responsible for delays or failed deliveries caused by:

• Incorrect addresses;
• Missing address information;
• Incorrect phone numbers;
• Failure to respond to delivery calls;
• Failure to receive the order;
• Customer-requested delivery changes.

Additional delivery charges may apply where an order needs to be redelivered because of incorrect information supplied by the customer.

11. Inspection Upon Delivery

Customers are encouraged to inspect their order as soon as reasonably possible after delivery.

If you notice visible damage, an incorrect product, missing items, or another obvious issue, please contact Namton Store promptly.

Photographs or videos may be requested to help us investigate the issue.

12. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

An item may be eligible for return where it is defective, damaged, incorrect, or otherwise qualifies under our Return & Refund Policy.

Some products may be non-returnable because of their nature, hygiene considerations, customization, or other restrictions.

13. Cancellation of Orders

Order cancellation may be possible before an order has been processed or dispatched.

Once an order has been processed or handed over for delivery, cancellation may no longer be possible.

If cancellation is not possible, you may need to follow the applicable return procedure after receiving the product.

14. Promotions and Discounts

From time to time, Namton Store may offer promotions, discounts, vouchers, coupons, or other special offers.

Promotions may have additional terms, including:

• Expiration dates;
• Minimum purchase requirements;
• Product restrictions;
• Customer eligibility requirements;
• Quantity limitations.

Unless otherwise stated, promotions cannot be exchanged for cash.

Namton Store reserves the right to modify or withdraw a promotion where necessary.

15. Gift Items and Promotional Products

Where a free gift, bonus item, or promotional product is provided with an order, the gift may need to be returned together with the purchased item if the main order is returned.

The specific conditions may depend on the promotion.

16. Intellectual Property

All content on Namton Store, including but not limited to:

• Logos;
• Brand names;
• Website design;
• Graphics;
• Images;
• Text;
• Product descriptions;
• Software;
• Page layouts;
• Videos;

is owned by or licensed to Namton Store or the relevant rights holder.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our website content without appropriate authorization.

17. Prohibited Activities

You agree not to use Namton Store to:

• Commit fraud.
• Conduct unlawful activities.
• Attempt to gain unauthorized access to our systems.
• Introduce malicious software or harmful code.
• Interfere with the operation of the website.
• Collect other users' personal information without authorization.
• Create fraudulent accounts.
• Abuse promotional offers.
• Submit false orders.
• Impersonate another person or business.
• Use automated systems to interfere with the website without authorization.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

18. Customer Reviews and Content

Where Namton Store allows customers to submit reviews, comments, photographs, or other content, you agree that your submissions will:

• Be truthful and based on your genuine experience.
• Not contain unlawful, threatening, abusive, or defamatory material.
• Not contain malicious software.
• Not violate another person's intellectual property or privacy rights.
• Not impersonate another person.

Namton Store may remove content that violates these requirements.

19. Third-Party Services

Namton Store may use third-party services for functions such as:

• Payment processing;
• Delivery;
• Analytics;
• Communication;
• Website hosting;
• Customer support.

Third-party services may operate under their own terms and privacy policies.

Namton Store is not responsible for the independent policies or actions of third-party service providers.

20. Website Availability

We aim to keep Namton Store available and functioning properly.

However, we do not guarantee that the website will always be:

• Available;
• Error-free;
• Secure from every possible threat;
• Free from interruptions; or
• Compatible with every device or browser.

We may temporarily suspend or modify parts of the website for maintenance, security, upgrades, or operational reasons.

21. Limitation of Liability

To the extent permitted by applicable law, Namton Store will not be responsible for losses resulting from circumstances outside our reasonable control, including:

• Internet failures;
• Third-party service interruptions;
• Courier delays;
• Natural events;
• Government restrictions;
• Technical failures;
• Unauthorized third-party actions;
• Customer-provided incorrect information.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.

22. Fraud Prevention

Namton Store may take reasonable measures to prevent and investigate fraudulent transactions.

We may request additional information where necessary to verify an order or transaction.

Orders suspected of fraudulent activity may be delayed, cancelled, or referred for further investigation.

23. Privacy

Your use of Namton Store is also subject to our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as described in our Privacy Policy.

24. Changes to These Terms

Namton Store may update these Terms & Conditions from time to time.

When changes are made, the updated version will be published on this website together with the effective date.

Your continued use of Namton Store after an update means that you accept the updated Terms & Conditions.

25. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any dispute relating to the use of Namton Store or purchases made through the platform shall be handled in accordance with applicable Nigerian law.

26. Contact Us

If you have questions regarding these Terms & Conditions, your order, payment, delivery, returns, or any other Namton Store service, please contact our customer support team through the contact information provided on our website.

Namton Store

Website: Namton Store
Country: Nigeria

By using Namton Store or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.